We are making some updates and changes to our main database and our services will be unavailable from UTC 10:00 on Monday the 5th of May. The downtime is expected to be 60–90 minutes and will affect both the polarrose.com site and the browser plugin.
During the last couple of weeks we have been working on upgrading our hardware. In the final stage of this upgrade we need to move some servers. As a result, our services will be down for up to 4 hours on March 26 starting at 08:00 UTC.
We are upgrading our backend and our services will be unavailable from UTC 07:00 08:30 on Tuesday the 18th of December. The downtime is expected to be 30–60 minutes and will affect both the polarrose.com site and the browser plugin.
Christmas presents seem to come early this year. Two weeks ago we were awarded Best Technical Innovation at the SIME conference in Stockholm, last week we were announced to be on the Red Herring Global 200 100 list, and yesterday the World Economic Forum selected us a Technology Pioneer 2008 alongside Wikipedia, Clearwire and Yandex.ru.
We’re honored, we’re charmed, and we couldn’t be happier. While recognitions like these don’t in and of themselves resolve issues like those we’ve had the past couple of days, they – together with great user feedback – definitely keep up the spirits in Warsaw, Malmö and Amsterdam and makes the late night crunches more bearable.
See you in Davos come January!
We’re experiencing some database issues and the plugin and web site are temporarily down. We’ll post an update here as soon as it is resolved.
Update: (Tuesday 17:00 CET) This problem was more serious than we thought. There are corrupted entries in our database and while fixing this it is likely that some data will get lost.
We apologize for any inconvenience this downtime causes our testers. We are working hard at resolving the problem but it may take a little longer.
Update: (Wednesday 18:00 CET) We’re back. Hopefully all issues were resolved as of now. It looks like data is intact up to sometime early Monday afternoon. Unfortunately we could not save the data entered during the later part of Monday. We are sorry for that and for the disruption of our service.