We are upgrading our backend and our services will be unavailable from UTC 07:00 08:30 on Tuesday the 18th of December. The downtime is expected to be 30–60 minutes and will affect both the polarrose.com site and the browser plugin.

We’re experiencing some database issues and the plugin and web site are temporarily down. We’ll post an update here as soon as it is resolved.

Update: (Tuesday 17:00 CET) This problem was more serious than we thought. There are corrupted entries in our database and while fixing this it is likely that some data will get lost.

We apologize for any inconvenience this downtime causes our testers. We are working hard at resolving the problem but it may take a little longer.

Update: (Wednesday 18:00 CET) We’re back. Hopefully all issues were resolved as of now. It looks like data is intact up to sometime early Monday afternoon. Unfortunately we could not save the data entered during the later part of Monday. We are sorry for that and for the disruption of our service.

Changes to database servers will give up to two hours of downtime this Sunday July 16 between 20:00 and 22:00 CET. Downtime will affect both the polarrose.com site and the browser plugin.