Polar Rose Blog – A blog about sharing photos & other stuff that matters to us
Service closing down
As some of you may know, we launched a series of face recognition products during Mobile World Congress last february. The response to this has been phenomenal and we’ve been busy with requests from companies around the world ever since. This has unfortunately meant that we’ve not been able to give the service at polarrose.com the attention it needs. The site hasn’t seen a new release in quite some time and we’ve not been able to respond to our GetSatisfaction forum like we have in the past. This means that the site as it stands today is not up to the standard we set for it when we launched.
So we decided to make the tough choice of closing down the service (the website polarrose.com will remain but with focus on product info). We want to thank everybody that used the service and hope that it has been useful and fun while it lasted.
We will close down the service on September 6th 2010. At that point we’ll delete all user accounts and all the corresponding data, including any images we’ve downloaded from your Facebook and/or Flickr account and all the personal information you’ve provided to us.
Basically, we will delete everything!
Any tags we put on your photos on Flickr and Facebook will stay there. If you need any information from within polarrose.com you should log in before September 6th and get it. If you want to keep the names of the people in your photos, make sure you have writing tags turned on in your settings.
Thank you again for giving us a go!
Update 30/8:
Here is some additional specific information:
- Facebook tags will remain untouched. Facebook doesn’t allow tags to be deleted or modified, so they’ll stay put after we shut the service down
- We will remove the link from the photo notes on Flickr. Only a plain-text name will remain.
- If you want to have all photo notes from Flickr removed, you can do so by deleting your account before 6/9. Deleting your account will automatically delete all Flickr photo notes.
Issues resolved!
The issues that were causing ‘Error 500″ for some users, have now been resolved! This turned out to be a lot more work than anticipated, but our ninjas managed to squash the problem in the end. Polar Rose is responsive and smooth again!
Thanks for your patience!
Update underway! (7-10-2009)
The site will be down this afternoon (7 October 2009), because we’re busy installing a major update to our service. We should be back up by the end of the day (CET), with some cool new features. As usual, you’ll get all the information right here, as soon as we’re done. See you then!